Terms of Service
LEGAL NOTICE for Conditions Fall under RegaloPrint
Rules and conditions that comprise the state of the business market in terms of security of both seller and buyer by providing them a panel to depend on each other with 100% confidence and let them do business deals without any doubt. Same here we also put some conditions just to make you feel more and more secure while doing business with us. Its highly recommended first read the Terms and Conditions cautiously. These Terms and Conditions administer your right of entry and make use of this Site. You are agreed to be bound by the following Terms & Conditions, if you want to access this website. But if you do not agree these terms and conditions, please do not try to access this website.
RegaloPrint.Com has the privileges to modify or alter these terms and conditions without any prior notice. You have to check out these stipulations & conditions every time you visit us.
Regalo's COPYRIGHT Authority
All the content Copyright (c) 2010 ReglaoPrint.Com according to Canada Business Act 2010. All rights are reserved globally. It is strictly forbidden to copy or republish even a replica any of the text portion, image and development code contained on the Regaloprint.com web site.
COPYRIGHTS AND TRADEMARKS Authority in Printing Business of USA and Canada
According to the copy righted authority, if you are using in your products any trademark, logo, slogan, or service marks that are not owned by you then you are solely responsible for that, and if we find you, using any of our image, logo, content etc (without mentioning us) we will chase you and we strictly mean it. We advise you, not to use any word, image, name, design, trademark, or any other copyrighted material in your products, unless you are authorize to use them. You have to give the warranty that your products do not violate any rights like trademark, copyrights, and other publicity rights of any third party and you will not vilify or libel any third party.
CUSTOMER CONTENT! You are Solely Responsible for Data you Provide to Print
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Regaloprint.com Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owners' exclusive rights prohibit the reproduction of any original work Regaloprint.com policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
First of all you must be clear that you are solely responsible for all the data and information that is provided by you for your product. It may be images, logos, photographs, slogans or any other type of content that is provided by you through the website. You are also liable to follow the local online rules and acceptable contents. Don't upload, send or provide any content containing anything offensive, unlawful, or any content that violates the rights of regaloprint.com or any third party.
- Regaloprint.com cannot supervise the material provided by the customer and does not provide the accuracy, reliability or quality of the material.
- Regaloprint.com is not responsible for in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable.
Products and services, such as e-business cards, e-photo cards, and e-invitations are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
You understand that you control the privacy of any Content you elect to post by granting access under your personal password. When you, or someone to whom you have given access, orders a print item using your password, you grant Regaloprint.com the world-wide, royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and create derivative works from the Content on the Service and on the printed product for the purposes of storing designs or processing print orders. This license exists only for the length of time necessary for Regaloprint.ca to complete your order or until you delete the Content from the Service.
You acknowledge that Regaloprint does not pre-screen Content, but that Regaloprint.com and its designers shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable.
You further acknowledge and are in agreement that Regaloprint may preserve Content and may also disclose Content if required doing so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
- Comply with legal process
- Enforce the terms of service
- Respond to claims that the Content violates the rights of third-parties
- Protect the rights, property, or personal safety of Regaloprint, its users and the public.
Design File DPI
Regaloprint will only provide design files at 72 DPI (low resolution). If you want higher resolution files then you have to purchase them. For detail contact [email protected] or Call Adam Cooper (877) 335-8734 OR Nathan Smith
Graphics, Images, designs, and any other artwork must be provided in CMYK format having minimum resolution of 300 DPI.
- Regaloprint is not accountable for any color changes that happen in conversions from RGB to CMYK color modes.
- Regaloprint is also not conscientious or answerable for images printed as fuzzy, faint or pixilated for the reason of customer's provided artwork.
Color Matching or Ink Density & Screen Proofing
Clients are only the final authority to make approval for their orders. Screen proofs accepted by the client will predict the design layout, text correctness, and image fraction and placement but they do not provide the best idea for the color matching and ink density.
So Regaloprint is not in charge for color matching or ink density on screen proofs permitted by the client.
Matching gradient density of Each Color
We at regaloprint will try our best to match the gradient density of each color in a duo-tone. Regaloprint is not responsible for the final look of a duo-tone unless the customer orders a color match proof for that order/job. Regaloprint is also not responsible for any change in the appearance of colors due to lamination on that product.
Approvals and Final Proofs
Customer is totally liable for final proof and layout approval before the printing process.
RegaloPrint is NOT RESPONSIBLE for errors in a final product caused by any of the following reasons:
- Misspelling Errors, Punctuation Errors, Grammar Errors
- Graphics Orientation or Placement, Incorrect Fonts Usage, Wrong Die cuts or slits
- Incorrect or Missing Folds, Finished Product Size
You agree to indemnify and secure regaloprint.com, and all of its stakeholders like its subsidiaries, partners, employees, agents, co-branders, print vendors and successors, from any claim or demand made by any third party due to the Content you submit, post to or transmit through the Service, your use of the Service, your connection to the Service, your violation of the terms of service, or your violation of the rights of a third party.
Process of Order Cancellation
Regaloprint will only cancel your order prior to printing or shipping. But once your order is delivered and shipped then we will unable to cancel the order.
You can cancel the order via email or phone. Our customer service representative will inform you about the cancellation charges, according to the stage of the order. Here are some major stages in a printing process.
- Online placed orders are verified with an e-mail confirmation.
- Sent to design department and modified.
- Sent to printing press for printing.
- Finished products are shipped back to Regaloprint and then shipped to the client.
Cancelable Prior to Stage 3
- For cancellation in stage 1 = you will be charged $15 plus 5% of the cost*
- For cancellation in stage 2 = you will be charged 20% of the total order
- For cancellation in stage 3 = you will be charged 50% of the total order
But once the order reaches in stage 4th, order cannot be cancelled
*it includes total amount to cover payment processing, bank charges and handling fee
Once the order has been placed successfully, No Refunds are issued for the Logo, banner designing and design services orders.
Returns & Refunds
Returns and refunds can only be claimed once the goods have been delivered and upon finding them faulty, it has been formally informed to the company or any representative of the company via email. A formal complaint MUST be lodged within 10 days of receiving the goods.
*If the complaint has been launched after 10 days of receiving the product, it will not be entertained, which means No Return and No Refund.
We sometimes provide hardcopy samples before producing the bulk order incase of complex nature of the job. Once the client approves the hardcopy sample then the bulk order is produced exactly to match that approved hardcopy sample.
*No complaint will be entertained once hardcopy sample is approved by the client.
RegaloPrint is solely authorized to make any change, edit, alter, add or remove any of the above conditions partially or any time and the changes will become effective immediately. You are strictly advised to check these conditions whenever you visit.